Continuous improvement

Neighbourhood Houses Good Practice Guide

The Good Practice Guide Self Assessment System (GPG) is a tool to help Neighbourhood Houses in Victoria to evaluate your strengths and identify opportunities for improvement in the drive for organisational excellence. The GPG is a step by step process that guides you through a thorough investigation of your House or Centre's governance, management and delivery practices.

The GPG can also be used as a professional development tool for Co-ordinators, Staff and Committees of Governance, and will assist in ensuring the ongoing viability and sustainability of your organisation.

The Neighbourhood Houses Web Library has been set up to assist Neighbourhood Houses in completing the guide.

Neighbourhood Houses and Learning Centres Sector Framework

The NH&LC Sector Framework sets out to strengthen the Neighbourhood House Sector through a consistent description of our philosophy, principles, practice, manner of operation and structure.

Heart House Signs

The Australian Neighbourhood Houses & Centres Association (ANHCA - your national peak body) has produced Neighbourhood House & Centre "The Heart of our Community" Signs for display on the exterior of your building to promote our national unity. (They have been designed to replace the old green National Link signs currently adorning many NH&Cs across Australia.)

The Signs are 350mm wide x 450mm high on 4.6mm thick composite panel (bigger than a parking sign - about 2.5cm bigger than an A3 piece of paper all round) with printed logos and anti-graffiti coating, rounded corners, packed separately in cardboard sleeve with screw kit for attachment to timber, metal, concrete or brick.

Cost $77.00 (including GST & delivery), for each subsequent sign purchased and delivered to same address add $48.00 (including GST & delivery; although please note orders of more than 3 signs may incur an additional surcharge depending on your delivery address).

Click here to purchase a sign.  After you have placed your order, ANHCA will email an invoice to your organisation. Your order will be dispatched after your payment has been received.

Networks Good Practice Guide

You can find a copy of the Networks Good Practice Guide on the Neighbourhood House Web Library.

Neighbourhood House Quality Enhancement and Risk Management Matrix

This guide is designed to clarify the roles and responsibilities of parties to the Neighbourhood House Coordination Program (NHCP), and other stakeholders where a Neighbourhood Houses experiences some difficulty that is best addressed through direct intervention. It compliments the Neighbourhood House Coordination Program Guidelines 2009-2012.

Media Guidelines for Portraying People with a Disability

The Victorian Government have recently launched Reporting It Right, new media guidelines to assist journalists and communications professionals in appropriately portraying people with a disability.

One in five Victorians and over four million Australians have a disability.

The language and images used in mainstream media to depict disability influence community attitudes by setting the overall tone for how disability is portrayed and framed in society. It can impact on how people with a disability see themselves, both in terms of life expectations and outcomes and in their ability to participate in the community.

You can find the guidelines here.

Governance Capability Framework

The Community Sector Governance Capability Framework describes the broad capabilities required by people on Boards or Committees of Management in community sector organisations. It provides Board or Committee members with a common language for the knowledge and skills that are critical for the stewardship of an organisation, and also includes knowledge and skills required for particular roles on the Board, such as that of Board Chair.